A2 Fix It App

For years crowdsourcing has shaken up longstanding corporate operations in both manufacturing and service industries—Uber and Lyft are still in operating agreement negotiations with the City Council which are again up for approval on October 20. Ann Arbor officials are now putting the power of the undefined public to good use. Since debuting A2 Fix It, an app which allows citizens to report broken street lights, potholes (where to begin?), and other civil infrastructure issues from their smartphones, Ann Arbor officials have had their hands full addressing hundreds of reports. The app allows users to locate the problem on an interactive map, identify the issue using a dropdown menu of preset categories, and request a course of action. Uploading a photo also helps officials pinpoint and resolve the problem.

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